Hey, just want to put up a quick post to let everyone know of some changes in our support system.  Didn’t want anyone to be surprised

This past week we worked to combine all support sites for all of our products, services and sites into one support center.  This helps us to serve our customers better because all support can be handled from one location.  The main support site is located on the geniusideastudio.com web site but for ease of remembering we also have setup askmikemyers.com to take everyone to the support site.  For a period of time we will also be forwarding the old support sites to the new address.

All the support email addresses will also be moved to the new site, so if you prefer to still use email, you can continue to do so, your emails will automatically generate tickets in the new system.

Going forward with all of the new sites we will be using this new system exclusively for support.  With affiliate video skins going live in less than a week we were working hard to move everything to this new site because we are expecting an increase support load during the initial rollout and go-live.

Next Post: Happy Holidays

Tweet This Post

Related Posts

• No Related Posts