Servivo

Servivo is a modern field service management (FSM) platform that helps service businesses run their operations without chaos. From scheduling and dispatch to mobile technician app and online payments, Servivo provides a unified platform for managing the entire job lifecycle.

Core Features

Smart Scheduling

  • Drag-and-drop calendar interface
  • Automatic technician assignment
  • Route optimization
  • Conflict prevention and double-booking protection

Dispatch & Operations

  • Dispatch board for real-time job management
  • Technician location tracking
  • Job status monitoring
  • Performance metrics and analytics

Technician Mobile App

  • Mobile-first design for field use
  • Job details and notes
  • Photo and signature capture
  • On-site payment acceptance
  • Offline functionality

Payment Processing

  • Send invoices instantly
  • Accept card payments on-site or online
  • Automatic payment reminders
  • Transaction reporting and reconciliation

Online Booking

  • Customer self-service booking portal
  • Real-time availability display
  • Integration with scheduling system
  • Automated confirmation and reminders

Communication Automation

  • Appointment reminder notifications
  • “On the way” customer notifications
  • Job completion confirmations
  • SMS and email integration

Integration with Rentivo

  • Automatic job creation from maintenance requests
  • Real-time status synchronization
  • Closed-loop maintenance workflow
  • Seamless property-to-service handoff

Pricing Plans

Starter - $29/month

  • 1-2 users
  • Core scheduling and invoicing
  • Payment processing
  • Perfect for solo operators and small teams

Growth - $79/month

  • Up to 10 users
  • Dispatch board
  • SMS notifications
  • Online customer booking
  • Ideal for growing service businesses

Pro - $149/month

  • Unlimited users
  • Advanced reporting and analytics
  • Workflow automation
  • API access for integrations
  • Custom white-label options
  • For large service companies

Target Users

  • HVAC contractors and technicians
  • Plumbing and electrical companies
  • Appliance repair services
  • Cleaning and maintenance services
  • General contracting and handyman services
  • Growing service-based businesses

Key Benefits

  • Eliminate Manual Scheduling - No more spreadsheets, calls, and text coordination
  • Reduce No-Shows - Automated reminders and customer tracking
  • Speed Up Payment - Get paid faster with on-site and online options
  • Mobile Transparency - Know where your team is, what they’re doing
  • Scale Your Team - Manage more jobs with the same overhead
  • Rentivo Integration - Automatic job creation from property maintenance requests

Technology

  • Backend: Node.js with real-time updates
  • Frontend: React web application
  • Mobile: Native iOS and Android apps
  • Payments: Stripe and Square integration
  • Communication: Twilio SMS, email integration
  • Database: PostgreSQL with geographic indexing
  • Deployment: Cloud-native architecture

Philosophy

Servivo was built on the principle that service businesses deserve tools that actually make their lives easier. No complexity, no unnecessary features—just the essentials done well.

Status

Production platform serving hundreds of service companies across multiple service categories.